EQ Checklists: 20 Ways to Incorporate Emotional Intelligence into Business Practice

Jan Childs
Management Books 2000 Ltd
£12.99

PM Rating 3/5

The study of emotional intelligence came to the fore in the 1990s. With a locus in psychology, it developed to help people to understand and to manage themselves. While this is a book of checklists, those checklists need to be put into a firm context. A more extensive and reasoned exploration of emotional intelligence and its relationship to other concepts of leadership and management, such as situational leadership theory, would have been useful.

Improving emotional intelligence is only going to fulfill its potential if it leads to behaviour and action that helps an organisation achieve its objectives. This book seeks to help in this quest.

It uses many quotations from the famous ranging from the trite to the thought-provoking. Some readers may find this volume of quotations distracting.

Twenty checklists seek to cover a broad range of business and management activities. These checklists entreat readers to: “Recruit inventive people; sanction thinking time and value intuition; develop transformational leadership etc. Each of these is followed by a limited supporting narrative.”

I hope this book will whet the appetite of readers to find out more about emotional intelligence.