If adjectives such as ‘lean’, ‘agile’, ‘transformed’ and ‘effective’ are words that you want to apply to your business processes, you were well advised to follow the week of 23 April – for that date marked the start of London’s 13th annual Process Excellence Week.

Throughout the week, Professional Manager will receive a live blog feed from the event’s hosts, PEX Network. With a mixture of online-only features, such as polls and Q&A sessions, PEX and its team of editors will provide a running commentary of the latest developments.